Your knowledge. Your control. Zero compromise.

Enterprise-Grade Security.

From anonymisation to data residency, casepal is committed to industry-leading security & privacy standards, ensuring your professional data stays secure, private, and compliant.

Our Trust Centre

Compliant with Industry-Leading Standards

ISO: 27001
casepal company and systems are ISO 27001:2022 independently audited and certified by Prescient Security with full conformity to strict security, confidentiality, policy, and management standards.
GDPR
Compliance with the General Data Protection Regulation. We operate as your Data Processor under Article 28, supporting your controller obligations, including data subject rights, cross-border transfer restrictions, and Data Protection Impact Assessments.
AI Act
Designed in alignment with the EU Artificial Intelligence Act. Our architecture supports your obligations under the Act, ensuring meaningful human oversight and control over all outputs, enabling AI literacy across your organization, implementing robust accuracy and reliability measures, and comprehensive data governance.

Enterprise Controls

Contractual Commitment

Our contracts include binding terms aligned with ISO:27001, GDPR, and AI Act requirements. Our commitments are explicit, enforceable, and built to exceed standard vendor terms.

Zero Data Retention

casepal maintains strict Zero Data Retention Agreements and Business-Associate Agreements with our Cloud and foundation AI providers.

No model training

We maintain strict Zero Data Retention Agreements and Business-Associate Agreements with our Cloud and foundation AI providers. We don’t use inputs, outputs, uploaded documentation, or connected knowledge to train underlying models.

Access Management

casepal supports comprehensive access management for enterprises. SAML SSO, MFA, admin data controls, and organizational policy setup.

Anonymization & Encryption

All customer data is encrypted at rest and in transit. Anonymization of PII is available for any document.

Data Sovereignty

Our compute infrastructure and all Customer Content are hosted within the EU by default, with the possibility to store your data in your sovereign region.

Coverage, Monitoring & Support,Always

Monitoring in Real-Time

Continuous monitoring and threat detection across all infrastructure, with real-time alerts for anomalies, unauthorized access attempts, and security events.

Our security operations center maintains round-the-clock coverage, ensuring immediate response to potential incidents with defined escalation protocols and documented resolution procedures aligned with ISO:27001 standards.

Enterprise Support Availability

Dedicated security and compliance support available 24/7 for enterprise customers across all time zones.

Access compliance documentation and technical security guidance whenever needed, with contractually defined response SLAs for critical requests.

System Status & Transparency

Real-time visibility into casepal's operational health, planned maintenance windows, and security updates.

Our status page provides instant access to service performance metrics and incident communications, ensuring your organization maintains complete transparency into your critical legal AI infrastructure.

Visit Trust Center

Explore our security and privacy practices, controls, and policies, as well as compliance certifications, and subprocessor details live at trust.casepal.co.

Partnering with exceptional
lawyers internationally

“What makes casepal stand out is how closely they listen to feedback and adapt their solutions to meet real-world needs”

Leїla Drake
Founding Partner at LegalDirect

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