Platform
casepal OS
The unified operating ecosystem for legal work
Agents
Agents for legal, compliance and audit
Knowledge
Your organization's unified knowledge base
Industries
Enterprise-Grade Security.
Your knowledge. Your control. Zero compromise. From anonymisation to data residency, casepal is committed to industry-leading security & privacy standards, ensuring your professional data stays secure, private, and compliant.
Compliant with Industry-Leading Standards
ISO: 27001
casepal company and systems are ISO 27001:2022 independently audited and certified by Prescient Security, with full conformity to strict security, confidentiality, policy, and management standards.
GDPR
Compliance with the General Data Protection Regulation. We operate as your Data Processor under Article 28, supporting your controller obligations, including data subject rights, cross-border transfer restrictions, and Data Protection Impact Assessments.
AI Act
Designed in alignment with the EU Artificial Intelligence Act. Our architecture supports your obligations under the Act, ensuring meaningful human oversight and control over all outputs, enabling AI literacy across your organization, implementing robust accuracy and reliability measures, and comprehensive data governance.
Enterprise Controls
Contractual Commitment
Our contracts include binding terms aligned with ISO:27001, GDPR, and AI Act requirements. Our commitments are explicit, enforceable, and built to exceed standard vendor terms.
Zero Data Retention
casepal maintains strict Zero Data Retention Agreements and Business-Associate Agreements with our Cloud and foundation AI providers.
No model training
We maintain strict Zero Data Retention Agreements and Business-Associate Agreements with our Cloud and foundation AI providers. We don't use inputs, outputs, uploaded documentation, or connected knowledge to train underlying models.
Access Management
casepal supports comprehensive access management for enterprises. SAML SSO, MFA, admin data controls, and organizational policy setup.
Anonymization & Encryption
All customer data is encrypted at rest and in transit. Anonymization of PII is available for any document.
Data Sovereignty
Our compute infrastructure and all Customer Content are hosted within the EU by default, with the possibility to store your data in your sovereign region.
Coverage, Monitoring & Support. Always.
Enterprise legal operations demand uninterrupted security. casepal delivers comprehensive protection through continuous monitoring, dedicated support, and complete operational transparency.
casepal Trust Center
Controls
Resources
Monitoring in Real-Time
Continuous monitoring and threat detection across all infrastructure, with real-time alerts for anomalies, unauthorized access attempts, and security events.
Our security operations center maintains round-the-clock coverage, ensuring immediate response to potential incidents with defined escalation protocols and documented resolution procedures aligned with ISO:27001 standards.
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Enterprise Support Availability
Dedicated security and compliance support available 24/7 for enterprise customers across all time zones.
Access compliance documentation and technical security guidance whenever needed, with contractually defined response SLAs for critical requests.
All services are online
Last updated today at 05:01pm EET
Casepal Uptime
System Status & Trust Center
Real-time visibility into casepal's operational health, planned maintenance windows, and security updates.
Our status page provides instant access to service performance metrics and incident communications, ensuring your organization maintains complete transparency into your critical legal AI infrastructure.
99.9% uptime, monitored around the clock
Live status, maintenance windows and incident history, always public.
Security questions? Talk to our team
We walk your security and compliance teams through certifications, data flows and deployment options, with documentation on request.
Book a demo